STAGE

Approved Partner

Green Pastures Info

Green Pastures logos
Access our logos so that you can share them on your social media and website.
Order Number System (ONS) Explanation
Our Order Number System allows you to request an Order Number for you to arrange with suppliers to invoice Green Pastures directly. Use this guidance to find out when you can request an Order Number and what GP will pay for.

Partner Application

Account & File Storage Set-Up
Guidance on how to set up accounts on Microsoft Office 365 and the Google Workspace, and best practice on setting up files and folders.
Data Sharing Agreements
As we share data from time to time, it's important that we have a Data Sharing Agreement in place. This template will be provided to you by your Partnership Manager during the application process, where it will be adjusted to reference our specific partnership. Feel free to download this template and use it with other organisations you work with.

Project Team

Maintenance Training
This guidance covers ongoing maintenance that you should expect to undertake at your property.
Supported Housing Team Role Profiles
Your Project Team is the lifeblood of your project, and understanding the various roles that individuals can take is vital. Use this guidance on the roles you should be looking to fill.
Volunteering Application Form Template
Download our template for volunteer registration - volunteers are a crucial aspect of running your project well and assessing whether they're appropriate for your project at the outset is really important.
What is Support & Housing Management
The service you provide to your residents falls into two categories, Housing Management and Resident Support. This page talks you through what each of these services entail.

Housing Benefit

Letter to HB: Info about your Supported Housing
Communicating with your Housing Benefit department is key to getting approval for receiving payments under Exempt Accommodation. Use our template letter to help you successfully communicate about your project.
Rent Sheet Completion & Communication with Housing Benefit
The Rent Sheet is key to submitting a successful application to receive Housing Benefit under the Exempt Accommodation regulations, whilst getting your communications with the Housing Benefit department is also really important. Check out our guidance on doing both successfully.
What is Exempt Accommodation?
Exempt Accommodation (EA) is one of the most important aspects of Supported Housing as it provides the funding for you to do your work. Getting a good understanding of EA is key to running a successful project - this guidance aims to give you the information you need to know.

Finding a Property

New Property Form
Our New Property Form is used when you have been given approval by the Partner Support Team to go ahead and view a property for which you've already submitted a Property Potential Form. Download a copy by clicking the button above and take it with you on your viewing.
Property Potential Form
Use our Property Potential Form to send a property that you think might be suitable for our Partner Support Team to review.

Property Legislation

Annual Property Inspection
Annual Property Inspections help you to inspect your properties to make sure that everything is in working order and suitable for your residents. Use the download button above to get your own editable version.
Annual Property Inspection - Excel Version
Annual Property Inspections help you to inspect your properties to make sure that everything is in working order and suitable for your residents. This is an Excel Version of the form you can find at www.greenpastures.co.uk/partner-area/annual-property-inspection - the form is exactly the same and simply gives those who prefer to use Excel the option to do so. Use the download button above to get your own editable version.
Fire Safety documents
Use these documents to ensure that you're fire safety is all in good order.
Licence Agreement Guidance
The Licence Agreement is an important document for our Partnership. Use this guidance to help you as you work through the agreement.
Safety Certificates and Checks Required
Ensuring you have the right safety certificates and checks in place for your property is a key part of running a successful project and is a legal requirement. Use this guidance to check out all those you require.
Template Notice to Quit
Download our template Notice to Quit.
Template Warning Letters
Download our template warning letters that you can use to give to your residents.

Getting Property Ready

Furniture Fire Safety
Guidance on fire safety for the furniture in your properties.
House Rules Example
Download our template House Rules to help you establish good guidance for your residents on your expectations for them within your project.
Insurance Guidance
Getting the right insurance means you can rest easy knowing you and your project are properly covered. Take a look at our recommended insurance here.
Legionella Risk Assessment Review Template
Use this to review your Legionella Risk Assessments.
Legionella Risk Assessment Template
Use this to complete your Legionella Risk Assessments on completion and every two years thereafter.
Legionnaire's Disease Guidance
Legionnaire's Disease can arise in properties within water systems and steps should be taken to minimise the risk. The guidance is taken directly from the gov.uk website - you can find the direct link by clicking here.
Legionnaire's Disease Risk Assessment Template
Download this template risk assessment to help you minimise the chance of Legionnaire's Disease arising in your property.
Referral Form Template
The Referral Form template is one of the most important documents you'll use in your project as it allows referral partners to give you the information you require regarding potential residents. Preview and download our template here.
Standards Checklist - Supported Housing
The Government is pressing ahead with introducing regulations which include consultation and the introduction of national standards for support of Housing and a Local authority licencing scheme. This Standards Checklist serves as a draft for you to be able to use, and includes guidance on how to ensure you can meet the government requirements. Click the button above to download a copy for you to use.
Upgrades & Utilities - HMOs
Getting your upgrades and utilities in order is a big part of getting your property ready. Use this guidance to make sure you know what to look out for! This guidance is specifically for HMOs.
Upgrades & Utilities - Self-Contained Units
Getting your upgrades and utilities in order is a big part of getting your property ready. Use this guidance to make sure you know what to look out for! This guidance is specifically for self-contained units.

Occupancy Documents

English Occupancy Documents
These documents apply to England only. Click the links to head to the document that you require, where you can download an editable version.
Northern Irish Occupancy Documents
These documents apply to Northern Ireland only.
Scottish Occupancy Documents
These documents apply to Scotland only.
Welsh Occupancy Documents
These documents apply to Wales only. Click the links below to head to the document that you require where you can download an editable version.

Resident Inductions

Resident Sign-Up Process
Getting your residents into your project is super exciting, but can feel quite daunting as you seek to understand everything you need to do. Use this process to help guide you as you induct residents into your project.
Resident Welcome Letter
Download our template letter for welcoming residents into your project.

Resident Support

Contact Log Template
Download our Contact Log template to track your interactions with residents so that you can accurately demonstrate your support.
Guidance for Needs and Support Plan (NASP)
Use our Support Plan Guidance in conjunction with our Support Plan template to ensure that you're completing it in the right manner.
Needs and Support Plan (NASP) Template
The Needs and Support Plan document helps you to assess a resident's needs before move-in, and plan their support.
Resident Letter: Asking HB to pay Landlord
Download our template letter so that your residents can ask the Housing Benefit department to pay you, their landlord, directly.
Resident Letter of Authorisation
Download our template letter so that your residents can give authorisation for you to speak to the Housing Benefit department on their behalf.

Resident Resources

Finding Employment & Effect on Benefits
Finding employment for residents helps them to gain responsibility and increases their chance of moving on into independent living. Our guidance helps you to guide them on this journey, and gives an indication of how it might effect their benefit payments.

Incidents & Difficulties

Hoarding
Hoarding can be a big issue, causing trouble not only for the resident question but also for others in the property. Read our guidance on how to address hoarding.
Notice of Abandonment Guidance & Letter
If a resident abandons a property without warning, you can issue a Notice of Abandonment. This guidance tells you when to use such a notice and provides a template letter.
What To Do When...
From residents going missing, to taking drugs, to becoming aggressive, running a Supported Housing project means that plenty of incidents can arise. This guidance covers some of the most common incidents and gives pointers on what to do when they happen.